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Personal Data Protection Law (KVKK) Information

1. Data Controller

As ICE CALLIGRAPHY + DESIGN, we, in our capacity as data controller pursuant to the Turkish Law No. 6698 on the Protection of Personal Data ("KVKK"), attach great importance to the security and confidentiality of your personal data.

2. Purposes of Processing Personal Data

Your personal data are processed in accordance with the KVKK for the following purposes:

  • To receive, process, and manage your orders.

  • To offer and improve our products and services.

  • To manage customer relations and provide support.

  • To manage and improve our website and other platforms.

  • To conduct marketing and promotional activities.

  • To fulfill our legal obligations.

  • To carry out communication activities.

3. Processed Personal Data

  • Identity Information (Name, surname, etc.)

  • Contact Information (E-mail address, telephone number, address, etc.)

  • Customer Transaction Information (Order details, payment information, etc.)

  • Website Usage Information (IP address, cookies, etc.)

4. Transfer of Personal Data

Your personal data may be transferred to the following persons and for the following purposes in accordance with Articles 8 and 9 of the KVKK:

  • To our business partners and suppliers (order delivery, payment transactions, etc.).

  • To authorized public institutions and organizations to fulfill our legal obligations.

5. Personal Data Collection Methods and Legal Reasons

Your personal data are collected through our website, e-mail, telephone, and other communication channels. The legal reasons for processing your personal data are as follows:

  • Your explicit consent.

  • Establishment or performance of a contract.

  • Fulfillment of our legal obligations.

  • Our legitimate interests.

6. Rights of the Data Subject

In accordance with Article 11 of the KVKK, you have the following rights regarding your personal data:

  • To learn whether your personal data has been processed.  

  • To request information if your personal data has been processed.

  • To learn the purpose of processing your personal data and whether they are used in accordance with their purpose.  

  • To know the third parties to whom your personal data are transferred in Turkey or abroad.  

  • To request correction of your personal data if they are incomplete or incorrectly processed.  

  • To request deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the KVKK.  

  • To request notification of the correction, deletion, or destruction processes mentioned above to third parties to whom your personal data have been transferred.  

  • To object to the occurrence of a result against you by analyzing your personal data exclusively through automated systems.  

  • To demand compensation for damages in case you suffer damage due to unlawful processing of your personal data.

7. Contact

You can send your requests and questions regarding your personal data to us via the following contact information:

8. Changes

This information text may be updated from time to time due to legal regulations and changes in our business processes. The current text will be published on our website.

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